Signing up with www.optonline.net allows you to perform a large number of activities connected with your Optimum account at www.optonline.net
Services Available from optonline.net
Once you have registered on the site and established your user ID and password, you can login whenever you like and do the following:
- Pay your Optimum bill
- Check your emails
- Change any email setting you need to
- Get information and make changes to your account using the “My account” feature
- Check your voicemail
- See what’s on TV
How to register to make use of the Optimum Online facilities
To register you will first of all need to create your ID, by clicking on the icon located on the home page.
This takes you to the next page, where you will need to input your Customer account number, the name on the account and the phone number serviced at optonline.net.
Once this information has been verified, you will be issued with a unique ID and can set your password up, enabling you to access www.optonline.net.
What to do if you experience any problems with Optimum
The site provides a straight-forward method to check your mail on Optonline, make payments and alter package details, so problems are rare.
If you forget or want to change your password, there is a facility on the login page which lets you do this without the need to contact customer support.
To solve other difficulties, clicking on the “Support” icon on the home page gives you access to a comprehensive FAQ facility, as well as a number of useful Tutorials on the various services Optimum offer.
If you need to contact customer services, there are options to do so under the “Contact Us” option of the “Support” menu. Contact methods include Live Chat, email and Twitter.
For customers who prefer to use the phone, relevant numbers are provided.
The homepage of www.optonline.net is easy to navigate and makes identifying how to set up an account or access support easy to understand and quick to undertake.
Having access to your account via the Internet allows you plenty of flexibility to check your account whenever and wherever you are.